Contact

Contact VideoDownGo

Need help with VideoDownGo or have a question about the service? You can contact us by email.

Support email

support@videodowngo.com

To help us understand your request, include as much relevant information as possible. Please do not send passwords, login credentials, payment card details or other sensitive information.

What you can contact us about

• Problems using VideoDownGo.
• Questions about supported links or downloads.
• Privacy questions or requests.
• Copyright or takedown reports.
• Security or abuse reports.
• General questions about the service.

Download problems

If you are reporting a technical problem, please include the source platform, the type of error you received and, when appropriate, the public media URL that caused the problem.

Do not send social-network passwords or private account credentials. VideoDownGo does not require those credentials for its basic functionality.

Copyright requests

Rights holders can also usesupport@videodowngo.comfor copyright and takedown requests.

Please review ourCopyright & Takedown Policyfor information about what to include in a report.

Privacy

Privacy-related requests may be sent to the same support address. More information is available in ourPrivacy Policy.